- What makes Discreture a Sustainable / Ethical brand?
We are proud to be Global Organic Textile Standard Certified, Fair Trade Certified and B Corp Certified.
- What does B Corp certified mean?
Being B Corp certified ensures that our business model is held to the highest standard by keeping us accountable to “balance purpose and product” and to have us commit continually to reduce negative impacts on humanity and the planet. By partnering with these organizations, we are guaranteeing that our business practices are held to the highest standards of transparency of ethics and sustainability.
- What does GOTS certified organic mean?
The word “sustainable” is thrown around a lot these days, especially by brands who use "greenwashing" to market their products with no proof of truly sustainable practices. Discreture undies and bralettes are are certified by The Global Organic Textile Standard. Having this certification means our own warehouse as well as the farms and factories we work with are audited through the entire production cycle: starting with raw materials, all the way to garment washes and packaging. This results not only in a cleaner product for you, but also in reducing air pollution, toxic dye run off, and other long term harm to our ecosystem, as well as inhumane treatment of animals. (Follow the link above for more detailed information).
- What are the benefits of Organic Cotton?
Cotton is more breathable, durable and odor resistant than synthetic fibers, need I say more? Synthetic fabrics can cause irritation and lead to yeast infections and UTIs because they can trap heat and moisture. The skin on your vulva is as sensitive and delicate as the skin on your face and deserves the same level care. Listen to your mama, cotton is the best fabric to wear down there, and buying organic is a guarentee to your lady parts that no extra chemicals are going to interfere. Cotton that it's GOTS certified organic is grown, harvested, knit, sewn and washed without any persistent fertilizers or harmful toxic chemicals that are traceable on non-organic items.
- Is your packaging sustainable?
Not only is our product sustainable, but we use 100% organic cotton reusable wash bags instead of plastic poly bags to package your undies. And to ship, we use ØPACK, carbon neutral and extremely low impact envelopes made from limestone quarry waste and recycled resin, using only renewable solar power, no water, acid or bleaches. Even the offcuts are recycled back into more mailers.
- What does Fair Trade Certified mean?
The production of apparel when done conventionally, is incredibly harmful to the people who make it. The garment workers -predominately women– who are working in hazardous conditions, risk physical, verbal and sexual abuse, all for a wage that is below or just making minimum wage, which would rarely be enough to provide for themselves and a family. Everything Discreture has to offer proudly displays a Fair Trade Certified Seal. Fair Trade Certified products recognize the connectedness of consumers, producers and materials and aims to uplift and empower the livelihood of all three.
- How do I choose the right subscription for me?
Our fast and easy quiz will help determine the right fit for you! TAKE THE QUIZ
- When will my subscription ship?
4 times a year in: February, May, August and November. You will receive an e-mail letting you know your shipment is coming soon.
- What colors will come in my subscription?
Camel & Black are our core colors and you'll receive a variety in your subscription each quarter (as well as seasonal colors). If you need something specific you can always add it on to your shipment.
- Can I change the items in my subscription?
No. You can change your preferences such as size, or coverage (skimpy, modest or mixed) but you cannot pick individual products or colors.
We believe the most sustainable way to do business is not producing more than we need. When you commit to a subscription, we are able to plan our production orders with the least amount of waste, so we thank you by giving you the product at a 30% discount + free shipping.
If there is a specific product you need, you can add it on before we finalize your order or buy it full price from our site.
- Can I skip a month?
Yes! Or you can gift it to a friend.
- What's the return/exchange policy?
For sanitary reasons we do not accept any returns or exchanges. If you have a problem with something you ordered, receive something you did not order, or receive a damaged product, please e-mail us through our contact page HERE.
- Where do you ship to?
One time purchases can be shipped anywhere! However, for now, subscriptions are only available in the US. If you live somewhere outside of the US and want Discreture subscriptions, let us know!
- What kind of packaging do you use to ship?
We use 100% organic cotton reusable wash bags instead of plastic poly bags to package your undies. And to ship, we use ØPACK, carbon neutral and extremely low impact envelopes made from limestone quarry waste and recycled resin, using only renewable solar power, no water, acid or bleaches. Even the offcuts are recycled back into more mailers.
- How often do I really need to replace my underwear?
We know Goodbyes are hard; however, in the best interest of our health, underwear is something we all need to replace regularly- If your undies or bras are stretched out, discolored or have holes, it's time to let them go. Worn out underwear can be a breeding ground for bacteria and yeast that's not good for your lady parts.
- How do I wash my products?
Discreture undies and bralettes are machine washable. With each order we send you an organic cotton bag wash bag to help you protect your delicate items. Anything with straps and metal hardware should be washed in a delicates bag. We recommend washing cold with like colors, and air drying or machine tumble drying on low in your wash bag.